Frequently Asked Questions

Everything you need to know about your ODI GRIPS order.

What is the standard shipping timeframe?

We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international delivery.

How do I initiate a return or exchange?

We offer a 30-day return policy for all unworn and unwashed items. Simply contact our support team with your order number to receive a prepaid return label.

What materials are used in ODI GRIPS apparel?

Our fashion line is crafted from premium, sustainable materials including organic cotton and recycled polyester blends to ensure both comfort and durability.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

How can I track my order status?

Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your package.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.