Returns & Exchanges
At ODI GRIPS, we want you to be completely satisfied with your fashion essentials, which is why we offer a 30-day window for returns or exchanges on all unworn items. If your purchase doesn't fit your style or size, our streamlined return process ensures a quick and easy resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the product is in its original, unworn condition.
- 3.Affix the Shipping Label
Print the prepaid shipping label provided through our portal and securely attach it to the outside of your return package.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.